预订蓬塔艾伦酒店宾馆住宿限时优惠

“Good”

“My husband and I went for our 10 year anniversary and it was an absolute delight to stay here, the staff is amazing, helpful, thoughtful and friendly! We are already planning to go there again!”

“This property is what it is. 3 star, not much else. I stayed with three other girls on a girls trip and left crying. The rooms are old, they have doors and locks that don’t work but more importantly they have ants and cockroaches. We had ants almost daily and a cockroach crawled across my chest. The first day we didn’t receive any cleaning services. The next days we had ants and they had to spray everyday until they moved us on our last night at 10:30 pm to a cockroach on me. They would not……

“Beautiful hotel on the beach. Staffs were really nice and restaurant was amazing. One thing I enjoyed and was thoughtful, room came with beach bag, cover-up and botanical bug spray. Beds were also very comfortable.”

“Very serene and beautiful resort”

“We had a great, truly relaxing stay at Sana Tulum! The personnel at the front desk was very helpful and everyone made sure we had a wonderful time there!”

“The place was very cute and right in the beach. The staff was amazing, the accommodations were amazing for my stay. The only hiccup for me was the lack of hot water. I took cold showers most days.”

“Está bueno pero no hay tv muy tranquilo”

“Do NOT go here!!!! It is closed!!!! They put you at a different resort which is an adult only with loud music and parties…we got lost twice at night because we could not find where we were actually staying..it was called BETU. Mosquitos bit me all night. Could not sleep. When I discovered everything had been misrepresented and asked to leave and get a refund they denied my request but gave someone else a free night. They have a party for local clubbers and give them free waters and drinks but……

“We had a wonderful stay at this hotel. The property looked exactly like the photos, and everything was clean, comfortable, and well maintained. The location was excellent, making it easy to explore the area and enjoy nearby attractions. The staff was friendly, attentive, and always willing to help with anything we needed. We truly enjoyed our stay and would definitely recommend this hotel to anyone looking for a great place to stay.”

“My fiancé and I really enjoyed our stay at Casa Gitano!! Upon our arrival, we had an extra charge on our card that was reversed immediately by the concierge staff. She was very sweet and apologized for the accidental charge. We upgraded our room before we arrived and it was so worth it! We stayed in the oceanfront suite with private pool and the room was gorgeous! We did have to ask for our pool to be cleaned once since some of the leaves and little buds from trees kept falling in and there was……

“Muy buena ubicación, no tiene alberca pero tiene acceso gratuito a varios hoteles que si cuentan con alberca Diario te dan una bebida de cortesía Si regreso”

“The property and amenities were amazing and the service was top notch. Be prepared to spend some money in Tulum though. Nothing is cheap”

“Hotel is very pretty, pools, bars, and restaurant were good but the front desk staff left a lot to be desired. Cleaning staff and bar/restaurant staff were great! Kind of out of the way, and they sprung a deposit on us last minute to be used in case we bought things at the bar and restaurant. Kind of mid to be honest.”